･ﾟ✧: ･ﾟ✧ SHOP POLICY ✧･ﾟ: ✧･ﾟ
Processing Time: 2-11 business days
International Delivery: International orders may take up to 2 months to arrive. International customers are responsible for any customs fee or import taxes that may occur. Countries with suspended shipping
Do note that sometimes, your shipment may be delayed due to festive seasons, unexpected events, customs delays, which are out of our control. Your patience are deeply appreciated, your mail will reach you soon!
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International Untracked mail (arrive in: 25++ business days):
Untracked mail will be shipped without tracking number. This means that if your package is lost, you are unable to request for a refund. Due to this risk, we recommend tracked mailing.
International Tracked mail (arrive in: 14-27 Business Days):
Your tracking number will be sent to you through email after your order is shipped out. You can also key in your tracking number in here
Some countries do not offer door-to-door tracking, meaning that the shipping can only be tracked until the package reaches your country.
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Local Untracked mail (arrive in: 14++ business days):
Untracked mail will be shipped without tracking number. This means that if your package is lost, you are unable to request for a refund. Due to this risk, we recommend tracked mailing.
Local Tracked mail (arrive in: 7 Business Days):
Your tracking number will be sent to you through email after your order is shipped out. You can also key in your tracking number in here
Mail returned to us:
If there are shipping issues (e.g. your address is undeliverable, wrong, unclaimed), you will have to pay for the shipping fee of returned mail (via PayPal or local payment services).
Customs/import tax:
We are not responsible for any customs and import duties, or any other local postal requirements that may be issued by your country. Any charges must be paid by the recipient of the mail.
Refunds and exchanges:
We do not accept any refunds/exchanges. All items are quality checked and packed before they are mailed. Thank you for understanding.
Order cancelations:
Once payment has been made, no order cancelation allowed.
Combined shipping:
We do not combine shipping due to the possible risks of error, so please make sure you have everything you want in your cart before checking out.
Auto cancellation:
Your order will be auto-cancelled if payment isn't made after 24hours placing in your order.
･ﾟ✧: ･ﾟ✧ ENQUIRIES ✧･ﾟ: ✧･ﾟ
If you have any general enquiries or questions about your order, please contact us through our email below.
Email: min.comailstore@gmail.com